More than 80% of People Text, By Far The #1 Choice for Today's World
Your customers all text, and everyone knows how to text... So then how come businesses don't provide service to their customers via text? Maybe you do, but why don't you make it an option so that every customer can count on knowing you will respond to them 24/7 365
Very few companies offer text as a structured form of communication with customers... until now! Let us help, 24/7 365:
Our agents are second to none! We work hard maintaining our standard of excellence with world-class training and monitoring. Our agents respect your customers and reputation as highly as you do.
A Local Voice
Jump Agents are North American, so important details such as language, accents and tone naturally complement your business. Outside of standard office hours, our remote agents provide 24/7 coverage for businesses who need it.
Custom Greetings & Scripts
Our voice is yours. All calls are answered with your preferred greeting. You provide the script and we bring it to life with a natural and professional voice for your business. You can also enhance your caller experience with customized on-hold messages.
You won’t miss an important message, sales lead or opportunity again. We never stop, answering your contacts 24/7. We understand the importance of a great first impression better than anyone, so we will respond to all your messages in less than 10 seconds on average.
Month to Month Subscriptions
You have complete control. We are so confident our solutions will improve your efficiency we offer month-to-month subscriptions with no cancellation fees or locked-in contracts.
Flexible Messaging and Call Transfer Options
We can transfer calls and messages to you anywhere in the world. All customers are announced, giving you the discretion to accept a call or message.
Excellent Customer Service
We’re here to help. Our customer services team of business experts are always on hand to help you with any aspect of your service.
You can easily manage your contacts and messages using our online client portal, 24/7 for your convenience
Our solutions are a fraction of the cost of hiring a full-time worker. Enjoy all the benefits without the hassle.
We’re ready when you are. Our agents are ready to step in within minutes of activating your service.
CRM and Workflow Integration
We integrate with a range of CRMs and workflows to ensure you, your team and your customers enjoy seamless communication. Our in-house IT Department is always on hand to ensure this.
We offer a range of flexible, outsourced virtual reception and contact center solutions which can easily be scaled up or down to meet your needs as your business evolves.
Value & Flexibility
You have complete flexibility. You can easily scale your service up or down as your business needs evolve, ensuring you always get the best value.
We never rest. Innovation is at the heart of what we do and we set the industry standard through constant enhancement of our technology platform and service delivery.
We have guidelines in place for handling threatening or obscene calls, in the unfortunate event you receive any.