Services & Solutions

You’re sure to find the perfect solution from our range of featured-packed virtual receptionist, virtual assistant and phone answering services. By leaving the calls to us, you can spend more time growing your business without the worry of missed calls and opportunities. Businesses of all sizes rely on ReceptionHQ for a friendly and professional experience on every call with our cloud receptionist service.

All our Agents are trained to work your contract. It is crucial that your clients feel that we are an extension of your business

  • Contact requests are answered 24/7 with your scripts – your brand and personality are always reflected.
  • We collect the information as you request us to
  • Our Agents receive thorough training on your business
  • Receive messages by email or text message.
  • We can live transfer calls, send you immediate text messages or set up any contact protocol of your choosing
  • Look more professional to your customers and be available on the platform they want

Improved Customer Service Experience

  • Our Agents spend extra time with your customers to address more detailed inquiries, 24/7.
  • All bases are covered, from taking orders to answering questions based on information you provide, booking and rescheduling appointments, managing reservations or quote requests
  • Choose from phone, live 2-way text, web chat and even Facebook Messenger chat w/ all your customers
  • Enjoy the flexibility of using Jump for after hours, lead management, vacations or all day, up to you :)

We promise the world because we CAN DELIVER

  • You tell us! Your solution is designed and priced according to your unique needs, and there are no lock-in contracts.
  • Perfect for overflow, after-hours callers, managing peak periods, marketing campaigns and personnel shortages. Or, if you’d rather we handle all your businesses’ phone answering needs, we can easily manage that too.
  • It’s simple. By integrating with a range of CRMs and workflows your reception service is seamless, delivering quality communication across your organization, no matter how large or complex. Our experienced IT team is always on hand to ensure this.
  • With real-time information, your receptionists know whether employees are available for call transfers or if a message is needed.
  • It’s easy to use. Activate your service instantly when you need immediate reception support. It’s a great solution for issue escalation or in cases of an emergency.
  • Increase savings and efficiencies. By outsourcing your call answering to ReceptionHQ, you reduce costs and manage your risk. We have failover strategies and guarantee high standards of call efficiency and quality.
  • Grow revenues, improve customer service and productivity and reduce costs. It’s a win-win.
  • A dedicated Account Manager is always available to assist you with any aspect of your virtual reception service. We’re telephony experts.

Compare Our Services

SureCall Answer Plus
Jump Contact
Live 24/7 Agents
Easy and Fast Set-up
Custom Scripting
Email and/or Text Messages
24 x 7 Service
No-hold Callback Option
Trained Agents
Web chat Service
CRM integrations
On-demand cloud Reporting
Facebook Messenger Chat
2-way Text Messaging
Dedicated Account Manager
15 Day Free Trial